Frequently Asked Questions

How do i become a member?

Becoming a member is really easy, Simply follow this link to choose your monthly option. If you have any problems you can pop into the gym and sign up there, the staff on reception will be happy to help you.

Are all memberships 1 year contracts?

No. Our most popular memberships are yearly contracts but you can also choose a 1 month rolling contract (£48 per month), this can be cancelled by giving 30 days notice. We also have a 6 months student memberships (£33 per month).

What membership discounts do you offer?

We have discounts for NHS staff, Military & Ex-Military and all emergency services staff (£30 per month). We offer students (£25) and over 60’s memberships (£15) too. All we ask is to see your ID/Works badge.

How soon can i use the gym once I’ve joined?

We want you to get the most out of your membership so as soon as you receive your confirmation email you can pop along for a workout or to a class!

Do you have showers and changing rooms?

Yes, we have both male and female showers and changing rooms.

Is there a cancellation policy for classes?

Yes, we ask that classes are cancelled within 24 hours of start time, this is to ensure another member can take advantage of the space. If you fail to cancel within 24 hours or don’t show up to the class you will be charged a £3 fee.

Can i Pay-As-You-Go?

Definitely! Just follow this link to join as a Pay-As-You-Go member. You can book classes online and pay at the gym before your class or gym session.

What is the minimum age to join?

Members can join from age 12 but can only use the gym after an induction with one of our trainers. Classes can be attended from 16 years plus. (if under 18, a parent or guardian must complete membership paperwork). Personal Training ages may vary.

How much is Personal Training?

Personal Training for 10 x 60 minutes is £300.

What happens at a PT consultation?

Once you decide which Personal Trainer you would prefer, you will make an appointment for a consultation on a day that suits you both. You will discuss your goals and set realistic targets to achieve these goals. Your trainer will then record your weight and measurements along with a photo (optional). You can start your sessions that day if you wish or choose another day that suits you best.

What if i decide to cancel my membership?

If you choose a yearly membership, you can cancel by paying the remaining months left on your membership.

In certain circumstances we can cancel or freeze your membership. Please speak to reception staff regarding this.